Shipping policy

 

Any thing else considered as “oversized item” and the following apply

  • <50 kgs Free shipping
  • 50-100kgs $100
  • 100-200kgs $200
  • 200-300kgs $350
  • > 300kgs $500

What is an Oversized item?

Oversized items are items that cannot be delivered by standard Australia Post services, due to size or weight. Items include most furniture, some rugs & larger homewares pieces over 50kgs

Oversized items also require additional man power, unpacking and set up therefore standard freight cannot be used.

Custom Furniture

Once your custom order has been placed in-store or online, please allow 12-14 weeks from date of order to delivery. Please note, if you live in a more rural area, delivery may take longer.

If an order has a Custom Furniture & another furniture/oversized item, the other item will not be shipped out until the Custom Furniture is ready for shipping. This means you will have to wait 12-14 weeks to receive your custom furniture plus normal furniture or oversized items all at once.

Peak Periods

Please note, during the festive season orders may take slightly longer to deliver, due to high order volumes. We will always endeavour to ship your items as soon as possible.